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Privacy Policy
Your Privacy Is Important We care about your privacy and take seriously the issue of safeguarding your privacy on-line. We are sensitive to your concerns and want you to know how we treat the personal information we collect and receive from you in order to process your order. Please read the following to learn more about our privacy policy and how it pertains to you as you make use of our many offerings. •
What information this National Film Network™ web site gathers about you.
What information this National Film Network™ web site gathers about you When you visit and navigate this site and when you communicate with us via this site, we will not collect personal information about you, unless you provide us that information voluntarily. By “personal information” we mean data that is unique to an individual, such as name, address, social security number, telephone number, or credit card number. When you purchase from National Film Network™, we ask for your name, title, institution or company name, address, shipping address, daytime telephone number, and your e-mail address, along with any applicable payment information. This personal information is requested in order to deliver requested materials to you, respond to your questions, or to deliver a product or service. When you provide National Film Network™ with personal information, National Film Network™ may use that information to alert you to new releases, special offers, updated information, and new services. If you do not want National Film Network™ to contact you, you may “opt out” of this preference at any time by contacting National Film Network™. Please note that when you visit our web site, we collect certain information that does not identify you personally, but provides us with “user data” such as the number of visitors we receive or what pages are visited more often. We use this information for systems administration and for compiling aggregate information that is used to improve the content of our web site and to enhance its value and appearance to you. We may also use “cookie technology.” A cookie is a small data string our server writes to your hard drive. This data string contains your user identification for our web site. That element of data enables our web site to recognize repeat users, track usage patterns, and better serve you when you return to this site. The cookie does not extract any personal information about you, such as name or address. No other Internet server may access this information Your browser provides a simple procedure that allows you to control whether you want to receive cookies by notifying you when a web site is about to deposit a cookie file. What National Film Network™ does with the information it gathers Any personal information you provide to us voluntarily will not be sold, rented, leased, licensed or transmitted to any third party, unless we are compelled to do so by court order. We may share personal information about you to other companies or people when we need to share the information to provide the product or service you have requested. National Film Network™ does not offer, or allow for the selling of, any user-provided information to third parties. With whom National Film Network™ shares the information it gathers National Film Network™’s web site contains links to other web sites. We believe these sites share a similar commitment to consumer privacy and urge you to review their privacy policy when visiting their sites. We cannot, however, be responsible for their privacy practices. National Film Network™ requires suppliers not to use the information for any purpose other than the purpose for which it was originally collected, to protect the privacy of your information. National Film Network™ has no liability for linked sites. Please note that once you leave this web site, either by using a link provided or by specifying your own destination, National Film Network™ accepts no responsibility for the content, products and/or services provided at these non-National Film Network™ web sites. National Film Network™ does not control, endorse, promote or have any affiliation with any other web site except as expressly stated herein. Security using SSL (Secure Socket Layers) When you order from National Film Network™, your information resides on a secure server that only selected National Film Network™ personnel and fulfillment contractors have access to via password. We have incorporated within the parts of our web site where personal information is requested and entered industry standard secure server software (Secure Socket Layers or "SSL") that will ensure that your personal information is kept secure on-line via the latest encryption and authentication technologies. Your information is scrambled so effectively that it would be virtually impossible to invade it. That means that you can safely and with confidence disclose to us your credit card number, name, and credit card expiration date in a SSL-secure environment free of any concern about unauthorized access. If you make a purchase on-line, all transactions are routed through SSL. Your browser will also inform you by way of a Site Security Certification of the presence of this secure area. Your credit card number is processed only to secure your current payment. The SSL transaction does not retain your credit card number subsequent to the transaction at hand, and National Film Network™ will not use the number for marketing purposes. National Film Network™ is committed to protecting the information you give us. Your information is stored in password-protected, limited-access servers. Wherever possible, National Film Network™ servers reside behind a corporate firewall that maintains tight controls on any access to the system from both our internal network and the Internet. Why the National Film Network™ web site is safe We guarantee every transaction you make at National Film Network™ will be 100% safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at National Film Network™. Under the Fair Credit Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, National Film Network™ will cover the entire liability for you, up to the full $50.00. National Film Network™ will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at National Film Network™ while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. In no event will National Film Network™ be liable to any party for direct, indirect, special or other consequential damages arising out of the use of this web site, or a hyper-linked web site, including without limitations, any lost profits, business interruptions, loss of programs or data on your equipment or otherwise. If you are still not comfortable using your credit card over the Internet, you may call our Customer Service Department toll-free at 1.877.888.4395 from 8 a.m. to 6:00 p.m. EST. Whom to contact if you have questions about your privacy at the National Film Network™ web site National Film Network™ welcomes your comments and questions about the films and this web site and has provided e-mail forms for that purpose. While this web site is encrypted and fully protected against access by others, your e-mail may be accessed and viewed by other Internet users, without your knowledge and permission, while in transmission to us. To protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. We have provided a toll-free telephone for communications that you consider to be private or personal. When you provide National Film Network™ with your e-mail address (as an alternative to, or in addition to, your mailing address and telephone number), National Film Network™ may contact you via e-mail. By using our web site, you consent to the collection and use of information as it is disclosed in this privacy policy. We reserve the right to amend our privacy policy and urge you to keep updated by revisiting this statement from time to time. We thank you for visiting our site and look forward to continuing to be of service to all our visitors. We reserve the right to monitor any and all use of this web site. Questions regarding our privacy policy should be directed to:
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